General Terms & Conditions & FAQ

Ordering & delivery

How long is the delivery time?

2 to 5 days. We ship your order with Postnord by letter to your mailbox. You usually have your order within 4 weekdays. 


Our products have1 year guarantee against manufacturing defects on the products. The warrany does not cover damage due to normal use and wear. 

Exchanges & right of return

What right of return do I have?

When purchasing goods on the website, you as a customer have a statutory 14-day right of return that applies from the time you have received an item that you have ordered.

If you want to cancel or return your purchase, contact us via with name, address, email order number and which items you want to return. 

The right of return does not apply to:

The right of return does not cover products that cannot be resold for health or hygiene reasons. This includes, for example eartips &headphone pads. You can not return products where the packaging is broken and tested. 

Limitation of liability

We take no responsibility for indirect damages that may occur due to the product.

Product information

We reserve the right to make printing errors on this website and the final sale of products. We can not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the screen, photo quality and resolution. We always try in the best way to show the products as accurately as possible. Some product images are made of 3D models for the reason that we want to make it clearer how the product is built. This may allow the 3D models to differ from the actual products.